Update #3: Since the implementation yesterday, August 9, 2018 at 2100Z of steps to increase stability in the PDA environment, there have not been any additional anomalies detected. The PDA environment is operating nominally at this time and a new alert will be issued if any incidents recur.

Update #2:PDA continues to experience periodic Database issues. When this happens, users may experience connection problems and there may be data delay or loss. When the events happen, staff is addressing the immediate problems as quickly as possible, while technicians continue to work toward a stable solution.

Update #1: PDA is experiencing a Database related problem. Possible Data Delays and/or Data Loss.

Topic: PDA Experienced Connectivity Problems for External Users

Date/Time Issued: August 10, 2018 1632Z

Product(s) or Data Impacted: All products associated with both internal and external users on the NSOF OPS Product Distribution and Access (PDA) system.

Date/Time of Initial Impact: August 8, 2018 1900Z

Date/Time of Expected End: August 9, 2018 2100Z

Length of Event: 26 hours

Details/Specifics of Anomaly: The ESPC PDA system is experiencing internal messaging issues affecting most users. The PDA support team is investigating the cause of the outage and will provide an update when available.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.

Web Site(s) for applicable information: N/A

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