Topic: PDA Experienced an Internal Messaging Anomaly

Date/Time Issued: August 21, 2018 1235Z

Product(s) or Data Impacted: Most products associated with internal and external users.

Date/Time of Initial Impact: August 21, 2018 0603Z

Date/Time of Expected End: August 21, 2018 1130Z

Length of Event: 5 hours, 27 minutes

Details/Specifics of Anomaly: The ESPC PDA system experienced an internal messaging issue affecting most users. This may have resulted in product delays or possible lost data. The environment has returned to normal processing after technical intervention and the PDA support team is investigating the cause of the outage.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.

Web Site(s) for applicable information: N/A

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Update #3 (Final): The planned ESPDS PDA maintenance for NSOF OPS has completed successfully and the environment is operating nominally. This concludes the upgrade to ESPDS Release 3.1 for all ESPDS environments.

Update #2: The planned ESPDS PDA maintenance for NSOF OPS has completed successfully and is operating nominally. This is the second day of a three day maintenance process to update the ESPDS infrastructure and application. Maintenance will resume tomorrow, August 2, 2018 at 1300Z with a scheduled end time of 2000Z. This maintenance is not intended to, but may result in brief connectivity and/or processing interruptions.

Update #1: The planned ESPDS PDA maintenance for NSOF OPS has completed successfully and is operating nominally. This is the first day of a three day maintenance process to update the ESPDS infrastructure and application. Maintenance will resume tomorrow, August 1, 2018 at 1200Z with a scheduled end time of 2000Z. This maintenance is not intended to, but may result in brief connectivity and/or processing interruptions.

Topic: Planned ESPDS PDA Maintenance at NSOF OPS may cause brief connectivity and/or processing Interruptions.

Date/Time Issued: July 31, 2018 1100Z

Product(s) or Data Impacted: All or some products being Ingested and Disseminated from the NSOF OPS site may be affected.

Date/Time of Initial Impact: July 31, 2018 1200Z

Date/Time of Expected End: July 31, 2018 2000Z

Length of Event: 8 hours

Details/Specifics of Change: The PDA OPS environment at NSOF is undergoing planned maintenance to upgrade the application software. During this upgrade there may be interruptions to connectivity and/or processing.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.

Web Site(s) for applicable information: N/A

Sam Guest

SMOMS PDA O&M Lead M-bM-^@M-^S Maximus Federal

NSOF/OSPO

Suitland, MD 20746

Office Space 1846

Office Phone (301) 817-4158

Cell Phone (301) 706-1168