Topic: Product Distribution and Access (PDA) Problems

Date/Time Issued: August 25, 2018 1506Z

Product(s) or Data Impacted: Most products associated with internal and external users.

Date/Time of Initial Impact: August 25, 2018 1338Z

Date/Time of Expected End: August 25, 2018 1454Z

Length of Outage: 76 minutes

Details/Specifics of Change: The ESPC PDA system experienced an internal messaging issue affecting most users. This may have resulted in product delays or possible lost data. The environment has returned to normal processing after technical intervention and the PDA support team is investigating the cause of the outage.

Contact Information for Further Information: ESPC Operations atESPCOperations@noaa.govat 301-817-3880

Web Site(s) for applicable information: N/A