Topic: PDA OPS anomaly during Oracle patching

Date/Time Issued: November 27, 2018 1810Z

Processing Impacts: Incoming files werenot inventoried, users were not able to log in, and deliveries did not occur during this time period.

Date/Time of Initial Impact: November 27, 2018 1702Z

Date/Time of Expected End: November 27, 2018 1711Z

Length of Event: 9 minutes

Details/Specifics of Change: ThePDAOPS environment experienced an anomaly during Oracle patching between 1702z and 1711z.

Contact Information for Further Information: ESPC Operations at at 301-817-3880

Web Site(s) for applicable information: N/A

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