Topic: PDA Outage for External users at ESPC

Date/Time Issued: February 19, 2018 0755Z

Product(s) or Data Impacted: All ESPC products from the Product Distribution and Access (PDA) system related to external providers

Date/Time of Initial Impact: February 19, 2018 0330Z

Date/Time of Expected End: February 19, 2018 0735Z

Length of Event: 4 Hours and 5 Minutes

Details/Specifics of Change: The ESPC PDA system experienced a server anomaly that affected external logins to both NSOF and CBU.the processing of data. The PDA team found an Active Directory controller that rebooted and was in a abnormal state causing problems with authentication. The Domain Controller was reset and services reset on OpenAM servers in both environments. The system has been verified nominal.

Contact Information for Further Information: ESPC Operations at and 301-817-3880.

Web Site(s) for applicable information: N/A

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