PDA communication anomaly was resolved at 1440Z and PDA is
operating nominally. Due to the nature of the communication
drop, PDA received and subscribers may have received incomplete
and/or zero length files. NWave trouble ticket 11157 was opened
to track the NWave tunnel communication issue.
Topic: PDA Communication Anomaly Causing Intermittent Failures
Date/Time Issued: June 28, 2018 1515Z
Product(s) or Data Impacted: Communication services for the Product Distribution and Access (PDA) system experiencing intermittent issues
Date/Time of Initial Impact: June 28, 2018 1320Z
Date/Time of Expected End: June 28, 2018 1440Z
Length of Event: 80 minutes
Details/Specifics of Change: The PDA environment at NSOF OPS is experiencing intermittent issues with communication tunnels that use the NWAVE network. This is resulting in intermittent delivery failures to/from providers and subscribers serviced with these paths. Failing transactions are being resent as soon as possible as subsequent attempts are sometimes successful. Updates will be provided as new information becomes available.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.Web Site(s) for applicable information: N/A