Topic: Product Distribution and Access (PDA) Problems

Date/Time Issued: August 22, 2018 0955Z

Product(s) or Data Impacted: Most products associated with internal and external users.

Date/Time of Initial Impact: August 22, 2018 0748Z

Date/Time of Expected End: August 22, 2018 0930Z

Length of Outage: 1 hour, 42 minutes

Details/Specifics of Change:
The ESPC PDA system experienced an internal messaging issue affecting most users. This may have resulted in product delays or possible lost data. The environment has returned to normal processing after technical intervention and the PDA support team is investigating the cause of the outage.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

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