Topic: PDA Experienced an Internal Messaging Anomaly

Date/Time Issued: August 27, 2018 2234Z

Product(s) or Data Impacted: Most products associated with internal and external users.

Date/Time of Initial Impact: August 27, 2018 1945Z

Date/Time of Expected End: August 27, 2018 2205Z

Length of Event: 2 hours, 20 minutes

Details/Specifics of Anomaly: The ESPC PDA system experienced an internal messaging issue affecting most users. This may have resulted in product delays or possible lost data. The environment has returned to normal processing after internal messaging services were reset. Time sensitive products that were not delivered within their Service Level Agreement (SLA) may be considered lost. Other products have been delayed or manually retransmitted.

Contact Information for Further Information: ESPC Operations at and 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent by You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.