Topic: PDA Experienced an Internal Messaging Anomaly
Date/Time Issued: August 27, 2018 2234Z
Product(s) or Data Impacted: Most products associated with internal and external users.
Date/Time of Initial Impact: August 27, 2018 1945Z
Date/Time of Expected End: August 27, 2018 2205Z
Length of Event: 2 hours, 20 minutes
Details/Specifics of Anomaly: The ESPC PDA system experienced an internal messaging issue affecting most users. This may have resulted in product delays or possible lost data. The environment has returned to normal processing after internal messaging services were reset. Time sensitive products that were not delivered within their Service Level Agreement (SLA) may be considered lost. Other products have been delayed or manually retransmitted.
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.
Web Site(s) for applicable information: N/A
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