Update #1: ESPC stopped receiving data from DOMSAT at about 1545Z due to an unknown error. Operations switched to backup receiver at about 1730Z. MSG imagery from 1545, 1600, and 1615 was missed. Imagery from 1630 and 1645 was processed late. Imagery from 1700 on is normal. Backup feed may have higher (by up to 5 minutes) latency.

Topic:
Meteosat-11 Data Outage

Date/Time Issued: September 15, 2018 1828Z

Product(s) or Data Impacted: Meteosat-11 Data

Date/Time of Initial Impact: September 15, 2018 1545Z

Date/Time of Expected End: September 15, 2018 1700Z

Length of Outage: 1 hour 15 minutes

Details/Specifics of Change: ESPC stopped receiving Meteosat-11 data as of 1545Z. Wallops reports that they are receiving data as normal. NSOF will investigate the issue.

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

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