Topic: PDA Problem for External Users

Date/Time Issued: November 6, 2018 1800Z

Product(s) or Data Impacted: All External providers attempting to login to the Product Distribution and Access (PDA) system.

Date/Time of Initial Impact: November 6, 2018 1652Z

Date/Time of Expected End: November 6, 2018 1730Z

Length of Outage: 38 minutes

Details/Specifics of Change: The ESPC PDA server stopped accepting external connections. Technicians investigated and reset services contributing to the anomaly. Investigation into the cause of the anomaly is continuing.

Contact Information for Further Information: ESPC Operations at at 301-817-3880

Web Site(s) for applicable information: N/A

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