Update #1: Received Eumetsat Alert Message that Service has resumed as of March 13, 2019 at 0800Z.

Topic: Eumetsat Alert Message GDS-JPSS, GDS-Metop-A, GDS-Metop-B, GDS-Multi-Metop, GDS-NOAA, GDS-SNPP,LEO Data Collection Service, SAF Service

Date/Time Issued: March 13, 2019 0815Z

Product(s) or Data Impacted: See list below.

Date/Time of Initial Impact: March 12, 2019 14:55:50 UTC (from the Eumetsat message)

Date/Time of Expected End: See table in detail for on and off switch time

Length of Outage: N/A

Details/Specifics of Change:

Message number: 5572
Message creation: Tue Mar 12 14:55:50 GMT+00:00 2019

Type: Service Alert
Ann Nr: 4603
Rev: 1
Start Time: 2019-03-12 11:50:00.0
Subject: ground-segment-anomaly
Impact: data-unavailable
Detail: Investigation is ongoing.
Status: ongoing
Issue Time: 2019-03-12 14:55:31.0
Services: SEM L0 - Metop-A
AVHRR Level 1 - Metop-A
AMSU-A Level 1 - Metop-A
MHS Level 1 - Metop-A
HIRS Level 1 - Metop-A
ASCAT Level 1 - Metop-A
IASI Level 1 - Metop-A
GRAS Level 1 - Metop-A
GOME-2 Level 1 - Metop-A
IASI Sounding Products - Metop-A
ASCAT Soil Moisture - Metop-A
ATOVS Sounding products - Metop-A
AVHRR Polar Winds - Metop-A
Multi-Sensor Products - Metop-A
SEM L0 - Metop-B
AVHRR Level 1 - Metop-B
AMSU-A Level 1 - Metop-B
HIRS Level 1 - Metop-B
MHS Level 1 - Metop-B
ASCAT Level 1 - Metop-B
IASI Level 1 - Metop-B
GRAS Level 1 - Metop-B
ATOVS Sounding products - Metop-B
GOME-2 Level 1 - Metop-B
IASI Sounding Products - Metop-B
ASCAT Soil Moisture - Metop-B
AVHRR Polar Winds - Metop-B
Multi-Sensor Products - Metop-B
Multi-Metop Wind Products
AVHRR Level 1 - NOAA
AMSU-A Level 1 - NOAA
MHS Level 1 - NOAA
HIRS Level 1 - NOAA
ATOVS Sounding products - NOAA
ATMS Level 1 - Suomi-NPP
CrlS Level 1 - Suomi-NPP
VIIRS EDR - Suomi-NPP
ATMS Level 1 - JPSS
CrIS Level 1 - JPSS
VIIRS EDR - JPSS
Metop-A A-DCS
Metop-B A-DCS
AC SAF - Products
OSI SAF - Products
ROM SAF - Products
H-SAF - Products

Name: EUMETSAT
Address: Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
Internet: www.eumetsat.int

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