Update#3: ESPC received email from Eumetsat stating:

We have now successfully completed the Meteosat-8 SEVIRI reset procedure. The data acquired appear nominal. It has therefore been decided to continue with the recovery of SEVIRI and bring it back to scanning mode. The root cause of the problem is still under investigation.

Update #2: EUMETSAT reports "we are still investigating the issue. Unfortunately, we cannot give you an ETA on when this will be solved. Any new status/updates will be announced via the UNS."

Update #1: EUMETSAT reportsDCP-Service only has been resumed since 0937Z today 07/25/2019. TheInvestigation is ongoing.

Topic: Met-8 Outage

Date/Time Issued: July 29 2019 0826Z

Product(s) or Data Impacted: See list below.

Date/Time of Initial Impact: July 24, 2019 17:19:09 UTC (from the Eumetsat Operations Schedule message)

Date/Time of Expected End: See table in detail for on and off switch time

Length of Outage: N/A

Details/Specifics of Change:

Message number: 6019
Message creation: Wed Jul 24 17:20:47 GMT+00:00 2019

Type: Service Alert
Ann Nr: 4972
Rev: 1
Start Time: 2019-07-24 16:55:00.0
Satellites: MET-8
Subject: spacecraft-anomaly
Impact: data-unavailable
Detail: Investigation is ongoing.
Status: ongoing
Issue Time: 2019-07-24 17:19:09.0
Services: IODC Meteosat Meteorological Products
IODC SEVIRI Level 1.5 Image Data

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Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
Internet: www.eumetsat.int

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