Update #1:The N-wave issue has been resolved, and we completed a successful 15 minute memory read out of a total 23.5 minutes data on Jason3 Rev 19697 at FBK CDA, AOS 15:33:40. An ACKMM command will be sent and the remaining data will be recovered on the next rev 19698 at FBK, AOS 17:29:30.

Topic: No data was received from Jason-3 on Pass 19696 .

Date Issued: April 3, 2020 1620Z

Product(s) or Data Impacted: Jason-3 Products

Date/Time of Initial Impact: April 3, 2020 1138Z

Date/Time of Expected End: TBD

Length of Event: TBD

Details/Specifics of Change: We experienced a network N-wave network outage at 11:38:28, which caused us to lose all network connections to our CDAs while pre-pass setup was taking place on Jason3 Rev 19695. As a result, no telemetry was received and no commanding or mass memory read was sent during the pass. The data will be recovered next rev 19696 at WAL CDA, AOS 13:53:20 if the network connections are restored at that time..

Contact Information for Further Information: ESPCOperations@noaa.gov at 301-817-3880.

Web Site(s) for applicable information: N/A

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