Update #1:The N-wave issue has been resolved, and we completed a successful 15 minute memory read out of a total 23.5 minutes data on Jason3 Rev 19697 at FBK CDA, AOS 15:33:40.  An ACKMM command will be sent and the remaining data will be recovered on the next rev 19698 at FBK, AOS 17:29:30.

Topic:  No data was received from Jason-3 on Pass 19696 . 

Date Issued: April 3, 2020 1620Z

Product(s) or Data Impacted:  Jason-3 Products

Date/Time of Initial Impact: April 3, 2020 1138Z

Date/Time of Expected End: TBD

Length of Event:

Details/Specifics of Change: We experienced a network N-wave network outage at 11:38:28, which caused us to lose all network connections to our CDAs while pre-pass setup was taking place on Jason3 Rev 19695.  As a result, no telemetry was received and no commanding or mass memory read was sent during the pass.  The data will be recovered next rev 19696 at WAL CDA, AOS 13:53:20 if the network connections are restored at that time.. 

Contact Information for Further Information: ESPCOperations@noaa.gov at 301-817-3880.

Web Site(s) for applicable information: N/A

This message was sent from ESPC.Notification@noaa.gov. You have been sent this and other notifications because you have opted in to receive it. If for any reason, you wish to unsubscribe, please contact ESPC Help Desk at ESPCOperations@noaa.gov or (301) 817-3880. Please note: it may take up to two business days to process your unsubscribe request.