Update #2: Product degradation was corrected. GOES-16 was returned to normal operations at 1410z and GOES-17 was returned at 1444z. Degradation was due to network issues in the NSOF/PPZ environment.

Update #1: Product degradation has continued since the initial report was issued.

Topic: GOES-16 and  17 All Products delivered to AWIPS, PDA
Date/Time Issued: September 18, 2020 1608Z
Product or Data Impacted: GOES-16, 17 All Products  All Scenes delivered to AWIPS, PDA.
Date/Time of Initial Impact: September 17, 2020 1622Z
Date/Time of Expected End: September 18, 2020 1444Z
Length of the Outage/Event: 22 hours, 22 minutes
Details/Specifics of Change: GOES-16 and 17 all Products  all Scenes delivered to AWIPS, PDA. All GOES-16 and GOES-17 products encountered an anomaly at 1622z. This anomaly lasted approximately 1 hour. The anomaly was encountered again around 1740z and again persisted for approximately 1 hour. Root cause has yet to be determined and is still under investigation. 

Web Site(s) for applicable information: N/A

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