Update #1: Service has resumed.

Topic: Eumetsat Alert Message: Metop-A, Metop-B, Metop-C

Date/Time Issued: November 03, 2020 1230Z

Product(s) or Data Impacted: See list below.

Date/Time of Initial Impact: November 03, 2020 1245Z (from the Eumetsat Alert Message)

Date/Time of Expected End: November 03, 2020 1456Z

Length of Outage: 2 hours 11 minutes.

Details/Specifics of Change: Investigation is ongoing.

Message number: 7355
Message creation: Tue Nov 03 16:18:53 UTC 2020
Type: Service Alert
Ann Nr: 6402
Rev: 1
Start Time: 2020-11-03 12:45:00.0
Satellites: Metop-A, Metop-B, Metop-C
Subject: ground-segment-anomaly
Detail: Investigation is ongoing.
Issue Time: 2020-11-03 16:18:33.0
Services: SEM L0 - Metop-A
AVHRR Level 1 - Metop-A
AMSU-A Level 1 - Metop-A
MHS Level 1 - Metop-A
HIRS Level 1 - Metop-A
GOME-2 Level 1 - Metop-A
ASCAT Level 1 - Metop-A
GRAS Level 1 - Metop-A
IASI Level 1 - Metop-A
ATOVS Sounding products - Metop-A
IASI Sounding Products - Metop-A
AVHRR Polar Winds - Metop-A
Multi-Sensor Products - Metop-A
ASCAT Soil Moisture - Metop-A
SEM L0 - Metop-B
AVHRR Level 1 - Metop-B
AMSU-A Level 1 - Metop-B
IASI Level 1 - Metop-B
MHS Level 1 - Metop-B
ASCAT Level 1 - Metop-B
GRAS Level 1 - Metop-B
GOME-2 Level 1 - Metop-B
Multi-Sensor Products - Metop-B
IASI Sounding Products - Metop-B
ASCAT Soil Moisture - Metop-B
AVHRR Polar Winds - Metop-B
SEM L0 - Metop-C
AVHRR Level 1 - Metop-C
AVHRR Polar winds - Metop-C
AMSU-A Level 1 - Metop-C
ASCAT Soil Moisture - Metop-C
IASI Sounding products- Metop-C
MHS Level 1 - Metop-C
Multi-sensor Products - Metop-C
ASCAT Level 1 - Metop-C
IASI Level 1 - Metop-C
GRAS Level 1 - Metop-C
GOME-2 Level 1 - Metop-C
Multi-Metop Wind Products

Name: EUMETSAT
Address: Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
Internet: www.eumetsat.int