Update #1: The PDA Support Team has completed troubleshooting and anomaly mitigation for today resulting in the environment returning to nominal processing. Additional troubleshooting and mitigation work will continue tomorrow beginning at 1415Z with no expected impact to users. These investigative and troubleshooting steps will be necessary to reconfigure workaround methods put in place to bring the environment to nominal processing. Additional update(s) will be provided as new information becomes available.
Topic: Anomaly Resulting in Late Data and/or Partial Data Loss
Date/Time Issued: January 09, 2020 2137Z
Product(s) or Data Impacted:M-B Most Products Affected in small proportions
Date/Time of Initial Impact:M-B January 08, 2020M-B 2154Z
Date/Time of Expected End:M-B TBD
Length of Outage:M-B TBD
Details/Specifics of Change: PDA
is experiencing a problem disseminating data across a range of products
including GOES-16 and GOES-17 since approximately 2154Z January 08,
2020. The affect is to a low percentage of the overall volume and has
been observed to be variable increasing and decreasing over time. The
PDA Support team is investigating the issue and will provide updates as
new information becomes available.M-B
Contact Information for Further M-BInformation: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880. M-BM-BM-B
Web Site(s) for applicable information: N/A
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