Update #2 Final: September 05, 2020 13:40Z. The issue with the PDA scheduling system has been resolved. The scheduler database had to be rebuilt due to corruption that could not be repaired. Time triggered subscriptions have been verified to be processing normally. The PDA Support team will continue to monitor the environment closely through the weekend.


Correction: The original Date/Time Issued for this notification was September 05, 2020 1130Z.


Update #1: A problem has been identified with the PDA scheduling subsystem and the PDA Support team is investigating. All time triggered subscriptions and pulls that use the scheduler are being impacted.

 

Topic: PDA is experiencing a problem with the job scheduling subsystem.

 

Date/Time Issued: September 05, 2020 1409Z

 

Product(s) or Data Impacted: ALL product acquisition and delivery using time triggered subscriptions.

 

Date/Time of Initial Impact: September 05, 2020 0430Z 

 

Date/Time of Expected End: September 05, 2020 1340Z

 

Length of Outage: 9 hours and 10 minutes

 

Details/Specifics of Change:  PDA is experiencing a problem with the job scheduling subsystem. All time triggered subscriptions and pulls that use the scheduler are being impacted. The PDA Support team is troubleshooting the issue and will provide an update as new information becomes available. Impact time

 

Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880

 

Web Site(s) for applicable information: N/A

 

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