Update #1: EUMETSAT fixed an error in their distribution service that affected meteosat-8 and meteosat-11. All NOAA issues were resolved by 1330Z. Products not produced during the outage will be considered lost.

Topic: MET 8, MET 11 Files not received

Date/Time Issued: September 05, 2021 1619Z

Product(s) or Data Impacted: MET 8 & MET 11 Files

Date/Time of Initial Impact: September 04, 2021 1900Z

Date/Time of Expected End: September 05, 2021 1330Z

Length of Outage:18 hours 30 minutes

Details/Specifics of Change: ESPC is not receiving MET 8, AND MET 11 files, but when they are received Met11 files are coming in with null values. It is currently under investigation.

Contact Information for Further Information: ESPC Operations at ESPCOperations @ noaa.gov at 301-817-3880

Web Site(s) for applicable information: N/A

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