Update #1: Nominal service has resumed.

Topic
: Eumetsat Ground-Segment-Anomaly

Date/Time Issued
: September 30, 2021 0238Z
 
Product or Data Impacted:   See details below 

Date/Time of Initial Impact:    September 29, 2021 0340Z 

Date/Time of Expected End:  TBD
 
Length of the Outage:   TBD 

Details/Specifics of Change:

Message number: 8330
Message creation: Thu Sep 30 12:54:41 UTC 2021

Type: Service Alert
Ann Nr: 7400
Rev: 5
Start Time: 2021-09-29 03:40:00.0
End Time: 2021-09-29 23:40:00.0
Satellites: Suomi NPP,GOES-16,NOAA-20,GOES-17
Subject: ground-segment-anomaly
Impact: data-delayed
Detail: GOES 16/17 ABI L1b and L2 products delayed since 03:40UTC Investigation is ongoing. [Rev 2] Due to a ground segment anomaly, all GOES products are unavailable since 8:00 UTC [REV 3] All NOAA data affected by delays and unavailability. Update of services list and Satellites. [REV 4 ] Services slowly being restored. Timeliness may still be affected. The problem is still being investigated. [REV 5] Nominal service has resumed.
Status: recovered
Issue Time: 2021-09-30 12:54:09.0
Services: AVHRR Level 1 - NOAA
AMSU-A Level 1 - NOAA
MHS Level 1 - NOAA
HIRS Level 1 - NOAA
ATOVS Sounding products - NOAA
ATMS Level 1 - Suomi-NPP
VIIRS EDR - Suomi-NPP
CrlS Level 1 - Suomi-NPP
GOES Products
NOAA-20

Name: EUMETSAT
Address: Eumetsat-Allee 1
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Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
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