Update #1: Nominal service has been resumed.
Topic: Eumetsat Alert Message  GDS-Metop-C,RDS-EARS,SAF Service
Date/Time Issued: January 22, 2021 2252Z
Product(s) or Data Impacted:  See list below.
Date/Time of Initial Impact:  January 22,2021 1840Z  (from the Eumetsat Alert Message)
Date/Time of Expected End: N/A

Length of Outage:  N/A
Details/Specifics of Change: Investigation is ongoing.
Message number:  7587
Message creation:  Fri Jan 22 18:40:09 UTC 2021
Type:  Service Alert
Ann Nr:  6654
Rev:  1
Start Time:  2021-01-22 15:33:00.0
Satellites:  Metop-C
Subsystem:  ASCAT
Subject:  Instrument-anomaly
Impact:  data-unavailable
Detail:  Investigation is on-going.
Status:  ongoing
Issue Time:  2021-01-22 18:39:20.0
Services:  ASCAT Soil Moisture - Metop-C
 ASCAT Level 1 - Metop-C
 OSI SAF - Products
Address:  Eumetsat-Allee 1
 D-64295 Darmstadt
Telephone:  +49 6151 807 3660/3770
Fax:  +49 6151 807 3790
E-mail:  ops@eumetsat.int
Internet:  www.eumetsat.int
 You are receiving this email because you are subscribed to our User Notification Service (UNS). You can modify your UNS subscriptions or unsubscribe at any time via our UNS web interface (login to our Earth Observation Portal required).  
 Any email message from EUMETSAT is sent in good faith but shall neither be binding nor construed as constituting a commitment by EUMETSAT, except where provided for in a written agreement or contract or if explicitly stated in the email. Please note that any views or opinions presented in this email are solely those of the sender and do not necessarily represent those of EUMETSAT. This message and any attachments are intended for the sole use of the addressee(s) and may contain confidential and privileged information. Any unauthorised use, disclosure, dissemination or distribution (in whole or in part) of its contents is not permitted. If you received this message in error, please notify the sender and delete it from your system.