Topic: Partial data loss between NCEP and ESPC
Date/Time Issued: March 07, 2021 2200Z
Product(s) or Data Impacted: SAB products, NOAAport, McIDAS products on geodist
Date/Time of Initial Impact: March 07, 2021 0515Z
Date/Time of Expected End: March 07, 2021 2111Z
Length of Outage: 16 hours
Details/Specifics of Change: Data shared between NCEP and ESPC on specific circuits dropped at 0515Z. Technicians from ESPC initially responded, and were eventually joined by their NCEP counterparts to trace and ultimately resolve the issue. During the outage,
a) NOAAport products were completely out in ESPC, along with products that rely on NOAAport data (i.e., tropical bulletins);
b) SAB tropical operations were impaired by loss of NOAAport and AWIPS; SAB volcano operations impaired by distribution failures through these circuits;
c) NCEP and CPC were unable to retrieve products distributed by ESPC McIDAS servers (Meteosat, global mosaics, other level 2 products)
Contact Information for Further Information: ESPC Operations at ESPCOperations@noaa.gov at 301-817-3880
Web Site(s) for applicable information: N/A
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