Topic: JASON3 port failure on Rev. 24121 and 24122

Date/Time Issued: March 15, 2021 0347Z

Product or Data Impacted: Jason-3 Rev 24121 and 24122

Date/Time of Initial Impact: March 15, 2021 0107Z

Date/Time of Expected End: March 15, 2021 0514Z

Length of the Outage: 4 hour 7 mins

Details/Specifics of Change: Port connection with Usingen 1 dropped at the beginning of the support prior to commanding and we were unable to establish a connection after that. We called EUMETSAT to inform them but they were already aware of connection problems with both Usingen 1 & 2. Data will be dumped on the next available pass. We were unable to obtain Port connection with Usingen 1 for Rev 24122 at Usingen1 at 03:05:30z. Data will be dumped on the next available pass. A support with Wallops has been scheduled as a backup for Rev 24123.

Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880

Web Site(s) for applicable information: N/A

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