Topic:  NOAA-19 A-DCS Software Reset

Date/Time Issued: August 5, 2021 2000Z

Product(s) or Data Impacted:  DCS Data

Date/Time of Initial Impact:  August 4, 2021 1653Z

Impacts on Users and Significance:  DCA products are affected.

Date/Time of Expected End:  August 5, 2021 1418Z

Length of Outage:  21 hours 35 mins

Details/Specifics of Change:

CNES/CLS reported that the A-DCS was found to be in reduced mode as of August 4th, 2021 at 1653 UTC due to a watchDog reset. This condition occurs occasionally, and is attributed to a single event upset (SEU).

CNES requested that the software reset be executed and restarting the instrument software to restore data telemetry. This was completed on August 5, 2021 at 1418 UTC.  CNES confirms that data was restored with this action.

Contact Information for Further Information:  ESPC Operations at at 301-817-3880 and/or other contacts as necessary

Web Site(s) for applicable information:  N/A

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