Topic:  Eumetsat Ground-Segment-Anomaly

Date/Time Issued: November 18, 2021 0749Z
 
Product or Data Impacted:   Sentinel-3A Service

Date/Time of Initial Impact: November 17, 2021 1153Z

Date/Time of Expected End:  November 17, 2021 2148Z
 
Length of the Outage:   Approximately 9 Hours 

Details/Specifics of Change: Nominal service has been resumed.

Message number: 8482
Message creation: Thu Nov 18 07:08:58 UTC 2021

Type: Service Alert
Ann Nr: 7580
Rev: 2
Start Time: 2021-11-17 11:53:00.0
End Time: 2021-11-17 21:48:00.0
Subject: ground-segment-anomaly
Impact: data-delayed
Detail: Investigation is ongoing. [Rev.2]: Nominal service has been resumed.
Status: recovered
Issue Time: 2021-11-18 07:03:32.0
Services: OLCI Level 1 Products - S3A
OLCI Level 2 Marine Products - S3A
SLSTR Level 1 Products - S3A
SLSTR Level 2 Marine Products - S3A
SLSTR Level 2 Atmospheric Products - S3A
SRAL Level 2 Marine Products - S3A
SRAL Level 1 Products - S3A

Name: EUMETSAT
Address: Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone: +49 6151 807 3660/3770
Fax: +49 6151 807 3790
E-mail: ops@eumetsat.int
Internet: www.eumetsat.int

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