Topic: Eumetsat spacecraft anomaly


Date/Time Issued: December 22,  2021 1706Z
 
Product or Data Impacted:   SRAL Level 2 Marine Products - S3B   (see list below)

Date/Time of Initial Impact: December 22, 2021 0056Z

Date/Time of Expected End: December 22, 2021 1427Z   

 
Length of the Outage: Approximately 13 Hours
 
Details/Specifics of Change: Investigation is ongoing. [Rev. 2]: The issue with the Level-2 data of SRAL/MWR in NRT is now resolved. It occurred due to a problem with the Level-1 MWR processor. The Processing Baseline for MWR (only) was reverted back the previous one (IPF-MW-1 version 6.11). This should have minor impact in the data quality.


Message number:8599
Message creation:Wed Dec 22 16:55:31 UTC 2021


Type:Service Alert
Ann Nr:7694
Rev:2
Start Time:2021-12-22 00:56:00.0
End Time:2021-12-22 14:27:00.0
Subject:ground-segment-anomaly
Impact:data-degraded
Detail:Investigation is ongoing. [Rev. 2]: The issue with the Level-2 data of SRAL/MWR in NRT is now resolved. It occurred due to a problem with the Level-1 MWR processor. The Processing Baseline for MWR (only) was reverted back the previous one (IPF-MW-1 version 6.11). This should have minor impact in the data quality.
Status:recovered
Issue Time:2021-12-22 16:53:54.0
Services:SRAL Level 2 Marine Products - S3B


Type:Service Alert
Ann Nr:7693
Rev:2
Start Time:2021-12-22 01:36:00.0
End Time:2021-12-22 15:05:00.0
Subject:ground-segment-anomaly
Impact:data-degraded
Detail:Investigation is ongoing. [Rev. 2]: The issue with the Level-2 data of SRAL/MWR in NRT is now resolved. It occurred due to a problem with the Level-1 MWR processor. The Processing Baseline for MWR (only) was reverted back the previous one (IPF-MW-1 version 6.11). This should have minor impact in the data quality.
Status:recovered
Issue Time:2021-12-22 16:52:04.0
Services:SRAL Level 2 Marine Products - S3A


Name:EUMETSAT
Address:Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone:+49 6151 807 3660/3770
Fax:+49 6151 807 3790
E-mail:ops@eumetsat.int
Internet:www.eumetsat.int

You are receiving this email because you are subscribed to our User Notification Service (UNS). You can modify your UNS subscriptions or unsubscribe at any time via our UNS web interface (login to our Earth Observation Portal required).


Any email message from EUMETSAT is sent in good faith but shall neither be binding nor construed as constituting a commitment by EUMETSAT, except where provided for in a written agreement or contract or if explicitly stated in the email. Please note that any views or opinions presented in this email are solely those of the sender and do not necessarily represent those of EUMETSAT. This message and any attachments are intended for the sole use of the addressee(s) and may contain confidential and privileged information. Any unauthorised use, disclosure, dissemination or distribution (in whole or in part) of its contents is not permitted. If you received this message in error, please notify the sender and delete it from your system.