Topic:  SMOPS outage

Date/Time Issued:  August 9th, 2022 1428Z
 
Product(s) or Data Impacted: SMOPS Soil Moisture products
 
Date/Time of Initial Impact:  August 5th, 2022 2000Z
 
Date/Time of Expected End:  August 9th , 2022 1500Z
 
Length of Event:  91 hours
 
Details/Specifics of Change:  The SMOPS algorithm had an unrecognized
dependency on S-NPP VIIRS data. S-NPP went into safe-hold mode ~16:24:49 UTC on
July 26, 2022; failures only began after it was out for 10 days.
Algorithm has been modified to use either S-NPP or NOAA-20 data (or, eventually,
NOAA-21).
Contact Information for Further  Information: ESPC Operations
at ESPCOperations@noaa.gov and 301-817-3880.    
Web Site(s) for applicable information: N/A
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