Update #2 Final: Technicians have recovered the Ancillary files and are running jobs to create product files. The environment has returned to normal.

Topic:  NDE Processing restored Ancillary files recovered

 

Date/Time Issued:  October 27, 2022 0133Z

 

Product(s) or Data Impacted: Technicians have recovered the Ancillary files and are running jobs to create product files. The environment has returned to normal.

 

Date/Time of Initial Impact:  October 27, 2022 1539Z

 

Date/Time of Expected End:  October 28, 2022 0129Z

 

Length of Event:  9 hours 50 minutes

 

Details/Specifics of Change:  The ESPC PDA system is experiencing an interruption for numerous NDE products have failed due to an issue with Ancillary products. The PDA and NDE Support teams have identified the problem, and are working to restore the missing Ancillary files. An update will be provided at the end of the business day or after resolution, whichever comes first.

 

Contact Information for Further  Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.