Update #1: The PDA Support team has implemented a permanent workaround to mitigate the intermittent outage. The PDA environment appears to be operating nominally and the team will be monitoring closely going forward.

Topic:  Intermittent PDA Processing Interruptions at ESPC

Date/Time Issued:  January 11, 2023 0339Z

Product(s) or Data Impacted:  Intermittent product outage discovered for most products.

Date/Time of Initial Impact:  January 06, 2023 1300Z

Date/Time of Expected End:  TBD

Length of Event:  TBD

Details/Specifics of Change:  The ESPC PDA system is experiencing an intermittent interruption to numerous products that has been associated with Windows patching that took place last week. During research of the issue it has been discovered that the issue originated on or about Friday January 06, 2023. A manual process is in place to identify and correct the issue and the PDA Support team is also developing a more permanent workaround to correct the problem. An update will be provided at the end of the business day or after resolution, whichever comes first.

Contact Information for Further  Information: ESPC Operations at ESPCOperations@noaa.gov and 301-817-3880.    

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