Update #1: Status Has Recovered

Topic: Ground Segment Anomaly

Date/Time Issued: February 14, 2023 1552

Product(s) or Data Impacted: See list below

Date/Time of Initial Impact: February 14, 2023 2200Z (from the Eumetsat Weekly Operations Schedule message)

Date/Time of Expected End:  (See details in the body)

Message number:10275
Message creation:Tue Feb 14 15:08:41 UTC 2023

Type:Service Alert
Ann Nr:9276
Rev:0
Start Time:2023-02-14 14:30:00.0
End Time:2023-02-14 14:50:00.0
Satellites:MET-9,MET-10,MET-11
Subject:ground-segment-anomaly
Impact:data-unavailable
Detail:Due to a ground segment anomaly, repeat cycles 14:30 and 14:45 for 0° Service, 9.5° E RSS and 45.5° E IODC are unavailable. Service has been resumed
Revision History:
Status:recovered
Issue Time:2023-02-14 15:08:11.0
Services:0° SEVIRI Level 1.5 Image Data
0° Meteosat Meteorological Products
RSS SEVIRI Level 1.5 Image Data
RSS Meteosat Meteorological Products
IODC SEVIRI Level 1.5 Image Data
IODC Meteosat Meteorological Products

Name:EUMETSAT
Address:Eumetsat-Allee 1
D-64295 Darmstadt
Germany
Telephone:+49 6151 807 3660/3770
Fax:+49 6151 807 3790
E-mail:ops@eumetsat.int
Internet:www.eumetsat.int

You are receiving this email because you are subscribed to our User Notification Service (UNS). You can modify your UNS subscriptions or unsubscribe at any time via our UNS web interface (login to our Earth Observation Portal required).

Any email message from EUMETSAT is sent in good faith but shall neither be binding nor construed as constituting a commitment by EUMETSAT, except where provided for in a written agreement or contract or if explicitly stated in the email. Please note that any views or opinions presented in this email are solely those of the sender and do not necessarily represent those of EUMETSAT. This message and any attachments are intended for the sole use of the addressee(s) and may contain confidential and privileged information. Any unauthorised use, disclosure, dissemination or distribution (in whole or in part) of its contents is not permitted. If you received this message in error, please notify the sender and delete it from your system.