Topic: Sentinel-3A Service Alert

Date/Time Issued: April 18, 2023, 1205Z

Product(s) or Data Impacted:  See list below

Date/Time of Initial Impact: April 18, 2315Z(2008Z)

Date/Time of Expected End:  April 19, 0408Z

Length of the Outage: 6 Hours

Details/Specifics of Change: See list below

Message number: 10478
Message creation: Thu Apr 20 09:51:54 UTC 2023
Type: Service Alert
Ann Nr: 9487
Rev: 1
Start Time: 2023-04-18 20:08:00.0
End Time: 2023-04-19 04:38:00.0
Satellites: Sentinel-3A
Subject: ground-segment-anomaly
Impact: data-delayed
Detail: Service has been resumed.
Revision History: [Original] Investigation is ongoing.
Status: recovered
Issue Time: 2023-04-20 09:49:19.0
Services: OLCI Level 1 Products - S3A
SLSTR Level 1 Products - S3A
OLCI Level 2 Marine Products - S3A
SLSTR Level 2 Marine Products - S3A
SLSTR Level 2 Atmospheric Products - S3A
SRAL Level 1 Products - S3A
SRAL Level 2 Marine Products - S3A

Contact Information for Further Information: ESPC Help Desk at at 301-817-3880 or E-mail:

Web Site(s) for Applicable Information:  :E-mail: or Internet: 

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