Update #2: After investigation all L2 products to PDA were out/impacted between 1155z and 1230Z. Length of event 35 minutes.

 

Update #1: All ABI Products have recovered and are nominal as of 1256Z

 

Topic:  GOES-16/GOES-18 Cloud Products Outage

 

Date/Time Issued:  November 06, 2023 2222Z

 

Product or Data Impacted: GOES-16 and GOES-18 Cloud Products

 

Date/Time of Initial Impact: Nov 05, 2023 1155Z

 

Date/Time of Expected End: 1256z

 

Length of the Outage/Event:  23 Minutes

 

Details/Specifics of Change: Failure of multiple services impacting Cloud Products

 

Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or goes-r.product.engineering.group@noaa.gov during normal business hours

 

Web Site(s) for Applicable Information: N/A

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