Update #2 - Final Update: GOES-16 Cloud Optical Depth and Cloud Particle Size Full Disk images normal since 0300Z. Cloud Top Height, Cloud Top Phase and Cloud Top Pressure CONUS images normal since 0256Z. GOES-18 Cloud Optical Depth and Cloud Particle Size Full Disk images normal since 0640Z.

Update #1: GOES-16 intermittent degradation now also includes Cloud Top Height, Cloud Top Phase and Cloud Top Pressure CONUS products delivered to PDA as of 0241Z. GOES-18 Cloud Optical Depth and Cloud Particle Size Full Disk products returned to normal as of 0100Z.

Topic: GOES-16, 18 - Intermittent degradation of Cloud Optical Depth and Cloud Particle Size products Full Disk delivered to PDA

Date/Time Issued: January 17, 2024 0906Z
 
Product or Data Impacted: GOES-16, 18 Cloud Optical Depth and Cloud Particle Size products Full Disk delivered to PDA

Date/Time of Initial Impact: January 17, 2024 0000Z
 
Date/Time of Expected End: January 17, 2024 0640Z
 
Length of the Outage/Event:  6 hours and 40 minutes
 
Details/Specifics of Change: GOES-16, 18 Intermittent degradation seen in Cloud Optical Depth and Cloud Particle Size products Full Disk delivered to PDA beginning at 0000Z for GOES-16 and 0010Z for GOES-18. KPPs are not impacted. Product Engineers are aware of this issue and working to resolve it.

Contact information for further information: ESPC Operations at ESPCOperations@noaa.gov or 301-817-3880 24x7 or goes-r.product.engineering.group@noaa.gov during normal business hours

Web Site(s) for Applicable Information: N/A   

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