Update #3: PDA has lost connectivity to our DoD partners again at ~2330Z. Per the 557th SDO a fiber cut between the 557th and DISA is responsible. PDA has turned off the Delivery Destinations for the 557th, Navy NAVO, and FNMOC at ~0230Z. The 557th ticket number is SDO6219. The 557th Help Desk will call the ESPC Help Desk when the problem is resolved and the ESPC Help Desk will call the PDA Analyst on call to turn on the Delivery Destinations. The repair will take at least 6 hours.
Update #2: The upstream network issue has been identified and the Network Engineers have implemented a temporary workaround
and we are now transferring files to the DoD partners (FNMOC, NAVY NAVO, AFWA). The PDA queues look good and PDA processing is nominal.
Update #1: The upstream network issue has been identified and the Network Engineers are implementing a temporary workaround that will be implemented until a permanent solution is in place. The temporary workaround is estimated to be implemented by ~2200Z.
Topic: PDA Communication Outage to DoD Partners (FNMOC, Navy NAVO, AFWA).
Date/Time Issued: September 12th, 2025 0312Z
Product or Data Impacted: Products related to DoD partners (FNMOC, Navy NAVO, AFWA).
Date/Time of Initial Impact: September 10, 2025 1730Z
Date/Time of Expected End: September 10, 2025 2130Z
Length of the Outage/Event: 4 hours.
Details/Specifics: PDA has lost connectivity to our DoD partners. Investigation to this point indicates a problem upstream and the Network Support group is diligently working to resolve the issue. Additional updates will be provided as new information becomes available.
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