Date/Time Issued: February 24, 2026 0756Z
Product(s) or Data Impacted: MSG, MTG E IODC MSG, Data Store, Data Tailor Web Service
Date/Time of Initial Impact: February 24, 2026 0300Z J/DAY 55
Date/Time of Expected End:
Details/Specifics:
| Message number: | 14163 |
| Message creation: | Tue Feb 24 04:21:00 UTC 2026 |
| Type: | Service Alert |
| Ann Nr: | 13136 |
| Rev: | 0 |
| Start Time: | 2026-02-24 03:00:00.0 |
| Subject: | ground-segment-anomaly |
| Impact: | service-degraded |
| Detail: | Users might experience problems accessing the Data Store and Data Tailor web services due to an unexpected failure. This is currently being resolved and users will be informed once the system is back to its nominal state. |
| Revision History: | |
| Status: | ongoing |
| Issue Time: | 2026-02-24 04:19:38.0 |
| Services: | 0deg SEVIRI Level 1.5 Image Data 0deg SEVIRI Level 2 Data IODC SEVIRI Level 2 Data IODC SEVIRI Level 1.5 Image Data Data Store / Data Tailor Web Service |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |