Update#1 Data has been recovered.
Topic: Sentinel-6A Service
Date/Time Issued: April 7, 2026 1548Z
Product(s) or Data Impacted: Sentinel-6A Service
Date/Time of Initial Impact: April 3, 2026 0146Z
Date/Time of Expected End: April 03, 2026 2320Z
Length of the Outage/Event: 21 hours and 34 minutes
| Message number: | 14332 |
| Message creation: | Tue Apr 07 15:36:55 UTC 2026 |
| Type: | Service Alert |
| Ann Nr: | 13285 |
| Rev: | 3 |
| Start Time: | 2026-04-03 01:46:00.0 |
| End Time: | 2026-04-03 23:20:00.0 |
| Satellites: | Sentinel-6A |
| Subject: | ground-segment-anomaly |
| Impact: | data-delayed |
| Detail: | NTC products added to cover unavailability. Gap for STC Microwave AMR L2 Products from 21:27 to 22:24. Gap for all other products from 21:27 to 23:20. All STC products delayed from 01:46 to 21:28. |
| Revision History: | [Original] Investigation is ongoing. [Rev.1] STC Microwave AMR L2 Products have a gap only from 01:46 to 22:24. [Rev.2] All products are delayed from 01:46 to 21:28. STC Microwave AMR L2 Products have a gap from 21:27 to 22:24. All other products have a gap from 21:27 to 23:20. Nominal service has been resumed. |
| Status: | recovered |
| Issue Time: | 2026-04-07 15:35:02.0 |
| Services: | STC Altimetry LR L1B Products - S6A STC Altimetry HR L1A Products - S6A STC Microwave AMR L2 Products - S6A NTC Altimetry LR L2 Products - S6A NTC Altimetry HR L2 Products - S6A NTC Altimetry HR L1A Products - S6A NTC Altimetry HR L1B Products - S6A NTC Microwave AMR L2 Products - S6A NTC P4 HR L2P (SLA) - S6A NTC P4 LR L3 (SLA) - S6A NTC P4 HR L3 (SLA) - S6A STC P4 HR L2P (SLA) - S6A STC Altimetry HR L1B Products - S6A STC Altimetry HR L2 Products - S6A STC P4 HR L3 (SLA) - S6A NTC Altimetry LR L1B Products - S6A NTC P4 LR L2P (SLA) - S6A STC Altimetry LR L2 Products - S6A |
| Name: | EUMETSAT |
| Address: | Eumetsat-Allee 1 D-64295 Darmstadt Germany |
| Telephone: | +49 6151 807 3660/3770 |
| Fax: | +49 6151 807 3790 |
| E-mail: | ops@eumetsat.int |
| User Portal: | https://user.eumetsat.int |